BTBet is fully committed to protecting your personal information. This policy transparently explains how your data is collected and used.
The six core pillars of BTBet's Privacy Policy — ensuring your digital security.
All your information is protected with 256-bit SSL encryption. No one can intercept or access your data — from login to payment, everything stays secure.
Your personal information is stored on secure servers. Payment card and mobile banking details are not stored on our servers.
Your personal information is never sold to third parties. Data may only be shared with authorities when required by law.
You can request to view, correct, or delete your data at any time — simply contact our support team.
We only use necessary cookies. You can manage your cookie preferences at any time through your browser settings.
If any significant changes are made to this Privacy Policy, you will be notified in advance via email or in-app notification.
BTBet (btbet.im) takes your privacy seriously. This Privacy Policy explains what information we collect when you use BTBet's website or services, why we collect it, and how we keep it secure.
By using BTBet's platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions applicable together.
In summary: BTBet uses your data solely to provide services, ensure security, and meet legal obligations. We never sell your information.
This policy applies to all BTBet services — including website browsing, account registration, betting, payments, and customer support.
BTBet collects two types of data — what you provide directly and what is collected automatically during your use of the platform.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, NID | During registration & KYC |
| Contact Information | Email, phone number, address | During registration & updates |
| Financial Information | Payment Methods, Transaction History | During deposits & withdrawals |
| Usage Data | Betting history, preferences | While using the platform |
| Technical Information | IP address, device, and browser | Upon Site Access |
We never store your full payment card number or mobile banking PIN. Payments are processed through secure third-party gateways.
BTBet uses your information only for specific, defined purposes. We never use your personal data for anything beyond what is necessary.
Marketing Communications: During registration, you may consent to receiving marketing emails or SMS. This consent can be withdrawn at any time — via the Unsubscribe link in any email or by contacting support.
BTBet does not retain your data longer than necessary. The retention periods for each data type are outlined below:
Profile information, betting history, and payment records are retained for the entire duration your account remains active.
Transaction data is retained for 5 years to meet legal obligations and financial audit requirements.
KYC documents must be retained for 7 years in compliance with anti-money laundering laws.
Session cookies are deleted when the browser is closed. Persistent cookies typically last between 30 days and one year.
Once the retention period expires, data is securely deleted or anonymized.
BTBet never sells your data. However, in limited circumstances, it may be shared with trusted parties:
Important: Before sharing data with any third party, BTBet ensures they comply with appropriate data protection standards.
All third-party organizations that receive data from BTBet may only use it in accordance with BTBet's instructions and for the specified purpose.
Cookies are small data files stored in your browser. BTBet uses cookies to improve service quality and personalize your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security | Deleted at end of session |
| Functional Cookies | Remembering Language & Preferences | 30 days |
| Analytics Cookies | Site Analytics & Improvement | 1 Year |
| Marketing Cookies | Relevant Advertising | Varies by Consent |
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
BTBet believes you should have full control over your own data. You have the following rights:
To submit a request: Email us at support@btbet.im or reach out via live chat. Requests are typically responded to within 30 business days.
Please note — some data may not be erasable if it is required to meet legal obligations. In such cases, we will inform you in detail.
BTBet strictly does not collect or store information from anyone under the age of 18. Our services are intended exclusively for adults.
If we become aware that personal information has been inadvertently collected from a minor, it will be deleted immediately and the associated account will be closed.
For Parents: If your child has accidentally accessed BTBet, please notify us at support@btbet.im. We will take immediate action.
BTBet uses industry-standard technology and practices to protect your data. Our security framework is regularly reviewed and updated.
While we strive to maintain the highest level of security, no one can guarantee 100% security on the internet. We strongly advise you to stay vigilant as well.
BTBet may update this Privacy Policy as needed. We will notify you based on the nature and significance of the changes:
Continuing to use BTBet after any changes have taken effect means you accept the updated policy. We recommend checking this page regularly.
For any privacy-related questions, concerns, or complaints, please reach out to BTBet's data protection team:
Data Protection Contact:
Email: support@btbet.im
Live Chat: Available 24/7
Response time: typically within 24–48 hours
Once BTBet receives your complaint, we will work to resolve it as quickly as possible. If the issue remains unresolved, you may escalate it to the relevant regulatory authority.
This Privacy Policy was last updated in January 2026.
Read our Privacy Policy and ready to get started? Register on BTBet's trusted platform and enjoy a safe experience.
For players aged 18 and above. Please bet responsibly.